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Core Policy
At Transfer Case Warehouse we are unique because we do not have an upfront core charge. We expect your old transfer case to be worn out, damaged beyond repair and that is why you are in the market for a replacement transfer case. All we ask from our customers is to send us back your old transfer case with the return label and packaging materials we provide when you buy a re-manufactured transfer case.
We will allow 21 days from the day you place an order to send us back your core transfer case and you will not be charged any core fee.
If we do not receive your core transfer case within 14 days we will contact you via phone or email and provide you an additional 7 days to send us your core. If you wish not to send us back your core after the 21 days from the day you placed an order we will be obligated to charge you an additional $400.00 core fee.
CORE TRANSFER CASES MUST BE COMPLETELY DRAINED OF FLUID
* Transfer case core MUST be completely drained of Oil/ Fluid before returned. UPS may charge additional fees for Hazardous Materials